Odoo · Repairs
Know what a repair cost you.
Repair orders with parts and labour costed against the returned item, so warranty work stops being invisible on the books.
What you get
Returns that stay on the record.
From return to repair
A returned item becomes a repair order against the original sale, so the history follows the product rather than the paperwork.
Parts come off stock
Components used in the repair are consumed from inventory, so spares consumption is real and reordering is not a guess.
Warranty or chargeable
Each repair is marked as covered or billable, so what you absorb under warranty is a figure you can see at year end.
Quotation before work starts
A repair can be quoted and approved by the customer before parts are touched, which settles the argument in advance.
Questions
Repairs questions we get first.
Can we quote a repair before doing it?
Yes. Parts and labour can be quoted and sent for approval, and the repair proceeds only once the customer agrees.
Does it link to the original sale?
Yes. A repair can be raised against the delivery or invoice the item came from, which is what makes warranty claims checkable.
What does warranty work actually cost us?
Parts and time booked on covered repairs are costed like any other, so the total you absorb is reportable rather than estimated.
Cost one warranty return.
Book a free demo. Bring a repair you handled last month and we will show what it consumed and what it cost.