Odoo · WhatsApp
Send the invoice where your customer already is.
Order confirmations, invoices, and reminders sent from Odoo on your business number, with the conversation kept on the customer record.
What you get
The channel India actually replies on.
Documents straight from the record
A quotation or invoice goes out on WhatsApp from the order itself, so nobody is downloading a PDF to forward it.
Replies stay on the customer
The conversation is attached to the contact, so the next person to deal with them can see what was already said.
Templates for the routine ones
Approved templates cover confirmations and payment reminders, so the common messages go out consistently.
One inbox with the rest
WhatsApp sits alongside email and live chat in the same place, so a customer is not chased across three apps.
Questions
WhatsApp questions we get first.
Does this use our existing WhatsApp number?
It uses a WhatsApp Business account. We will walk through what that means for your current number during setup, rather than promising it upfront.
Can we send payment reminders automatically?
Yes. Reminders can be triggered from overdue invoices, which is usually the fastest return this app gives.
Is there a cost per message?
Yes — WhatsApp charges for business messaging, separately from Odoo. We will show you the current rates before you commit.
Send one invoice on WhatsApp.
Book a free demo. Bring one order and we will send its confirmation and invoice from Odoo to a phone.