Odoo · WhatsApp
Send the invoice where your customer already is.
Order confirmations, invoices, and reminders sent from Odoo on your business number, with the conversation kept on the customer record.
DiscussSKDear Sharma Traders, your invoice INV/2026/00218 for ₹ 1,96,230.00 is attached. Due 18/10.
11:42
Received, thanks. Can you share the e-way bill too?
11:58
Attached. Vehicle DL 1LX 4521, dispatched 2:30 pm today.
12:03
Perfect, thanks. Payment by Friday.
12:05
DiscussSKDear Sharma Traders, your invoice INV/2026/00218 for ₹ 1,96,230.00 is attached. Due 18/10.
11:42
Received, thanks. Can you share the e-way bill too?
11:58
Attached. Vehicle DL 1LX 4521, dispatched 2:30 pm today.
12:03
Perfect, thanks. Payment by Friday.
12:05
See it working
The screens your team will use every day.
Invoices and quotations sent from Odoo with an approved template on your business number — the reply opens in Discuss.
Templates for the routine messages — order confirmed, invoice, payment reminder — approved by Meta and filled in from the record.
DiscussSKDear Sharma Traders, your invoice INV/2026/00218 for ₹ 1,96,230.00 is attached. Due 18/10.
11:42
Received, thanks. Can you share the e-way bill too?
11:58
Attached. Vehicle DL 1LX 4521, dispatched 2:30 pm today.
12:03
Perfect, thanks. Payment by Friday.
12:05
DiscussSKDear Sharma Traders, your invoice INV/2026/00218 for ₹ 1,96,230.00 is attached. Due 18/10.
11:42
Received, thanks. Can you share the e-way bill too?
11:58
Attached. Vehicle DL 1LX 4521, dispatched 2:30 pm today.
12:03
Perfect, thanks. Payment by Friday.
12:05
What you get
The channel India actually replies on.
- 01
Documents straight from the record
A quotation or invoice goes out on WhatsApp from the order itself, so nobody is downloading a PDF to forward it.
- 02
Replies stay on the customer
The conversation is attached to the contact, so the next person to deal with them can see what was already said.
- 03
Templates for the routine ones
Approved templates cover confirmations and payment reminders, so the common messages go out consistently.
- 04
One inbox with the rest
WhatsApp sits alongside email and live chat in the same place, so a customer is not chased across three apps.
One database
WhatsApp is connected to the rest.
Same records, same stock, same books — nothing to sync, export or re-enter.
Part of the setup for ManufacturingTrade & DistributionRetail & POSHealthcareTravel
How you pay
Own it, or we host it.
One fixed fee
For the whole implementation, quoted after the demo.
No per-user cost
No per-user fees, own or hosted.
No lock-in
Own it: every key handed over. If we host it, a full export of your data at no charge.
Questions
WhatsApp questions we get first.
Does this use our existing WhatsApp number?
It uses a WhatsApp Business account. We will walk through what that means for your current number during setup, rather than promising it upfront.
Can we send payment reminders automatically?
Yes. Reminders can be triggered from overdue invoices, which is usually the fastest return this app gives.
Is there a cost per message?
Yes — WhatsApp charges for business messaging, separately from Odoo. We will show you the current rates before you commit.
Send one invoice on WhatsApp.
Message us on WhatsApp. Bring one order and we will send its confirmation and invoice from Odoo to a phone.
Message us on WhatsAppor call +91 96259 10902 · book a demo